OwlConnect Training Specialist (4628)
The OwlConnect Training Specialist, a member of the Development Information Services team in the Development and Alumni Relations Division at Rice University, supports end users in using OwlConnect, Rice University’s campus-wide advancement system (powered by Blackbaud CRM) and the BBIS (Blackbaud Internet Solutions) platform. The OwlConnect Training Specialist provides training, data governance, and compliance support. The responsibilities include, but are not limited to, scheduling and conducting training, assisting with onboarding, maintaining training and compliance records, and creating and updating training documentation and videos. In addition, this position will provide administrative support for data governance efforts as needed, which may include maintaining the data inventory log. The OwlConnect Training Specialist may be assigned to different tasks depending on the time of year, staffing, or priorities. In addition, the OwlConnect Specialist will serve as a subject matter expert in OwlConnect and BBIS.